Order and Delivery Information

Order Confirmation

Once your order has been placed with us you will receive an email confirming your order.

It is important you get your order, email and delivery details correct. If you have any problems or do not receive the email order confirmation, please contact us as soon as possible.

Order Processing

All orders are processed and dispatched within 24 hours, after payment has been received and cleared by our bank.

Delivery Costs

These delivery prices are based on standard delivery service provided by New Zealand Post . We can arrange faster delivery for you at a higher cost.

Please note that NZ Post tracked service charges  extra $2.80 for sending to a Rural Delivery address.

New Zealand Postage NZ$

• Up to 4 Single Sets 3.60
• 5 to 12 Single Sets 4.20
• 1 Teacher’s Set $4.20

Australia Postage NZ$

• 1 Single Set $6.15
• 2 Single Sets $7.20
• 1 Teacher’s Set $14.70
• 2 Teacher’s Sets $22.85

UK & Europe Postage NZ$

• 1 Single Set $8.65
• 2 Single Sets $11.45
• 1 Teacher’s Set $31.00
• 2 Teacher’s Sets $56.20

North America & East Asia Postage NZ$

• 1 Single Set $8.30
• 2 Single Sets $10.80
• 1 Teacher’s Set $28.20
• 2 Teacher’s Sets $50.50

South Pacific Postage NZ$

• 1 Single Set $7.75
• 2 Single Sets $9.70
• 1 Teacher’s Set $23.40
• 2 Teacher’s Sets $41.00

Rest of World Postage NZ$

• 1 Single Set $10.05
• 2 Single Sets $12.90
• 1 Teacher’s Set $32.70
• 2 Teacher’s Sets $58.20

Delivery Times

All orders are sent through New Zealand Post using their ParcelPost service. Note that we won’t be able to dispatch your order over the weekend and on public holidays

• New Zealand 4-5 working days
• Australia 10-15 working days
• UK & Europe 13-25 working days
• North America & East Asia 13-25 working days
• South Pacific 12-22 working days
• Rest of World 15-25 working days

Delivery targets are guides only and we cannot guarantee your parcel will reach its destination within the time indicated. Delivery to rural and remote areas may take longer.